A careers interview with Kew Green Hotels' Digital and Social Media Marketing Co-ordinator, Rachel Renardson

Kew & A with Rachel Renardson

1. What do you do?

I work in the marketing team as a Digital and Social Media Marketing Coordinator.


2. Tell us about yourself outside of work

Although it has taken years for me to get to this point, I am a massive exercise enthusiast! I love running, going for walks in the Peak District and going to the gym (when they were open). I’m also a massive foodie, so any chance I get I will go out for food with my friends or family but I do enjoy cooking and baking too. I also have a chocolate Labrador who I absolutely adore and who has pretty much become my shadow since working from home for the majority of the year.


3. What has been your path with Kew Green Hotels to get to where you are now?

When I was at university in Liverpool, I got the opportunity to get some social media marketing experience at Crowne Plaza Liverpool – John Lennon Airport with some of my fellow students. After I graduated in 2018, I got in touch with General Manager Paul Gallon for a reference and he offered me some freelance work doing social media for the hotel’s Chinese restaurant, JIN, whilst I was looking for work. Paul also kindly got in touch with the marketing team to see if I could get some work experience there a few days a week.

I originally started working with the team on a part-time basis before being transferred to our partner company at the time, Almarose, for 3 months to support their marketing team in 2019. Fast forward to today and I’ve officially been permanent for a year! So big shout out to Paul Gallon and Nicola Wallace for their support and for allowing me to get my foot in the door.


4. What do you think Kew Green has offered you and your career that you perhaps wouldn’t have had the opportunity to do elsewhere?

Once leaving university I struggled to find work due to not having enough experience or the right kind of experience. Being welcomed into the Kew Green marketing team not only allowed me to get my foot in the door, but I’ve also gained valuable experience in the process and have picked up skills across the full mix that I might not have got elsewhere. Marketing for hospitality has enabled me to put different ‘hats’ on in order to effectively reach the target audiences for the various segments of the business that we push. I’ll be forever grateful for the opportunities that I’ve had working with Kew Green as they have allowed me to gain confidence in myself, my abilities and as a marketer.


5. What has the last 12 months taught you?

The two main things the last 12 months have taught me are:

  1. You can’t control the uncontrollable
  2. Live life to the fullest!

The most important thing you can do for yourself is to stop worrying about things you can’t change and to live for today. I’ve found I took, maybe quite literally, everything for granted: friends, family, work, being able to give someone a hug – it can all be taken away in the blink of an eye! The last 12 months have not been easy by a long shot, but above all else, you have to be thankful for the way it’ll make you live life (to its fullest) moving forwards.


To find out more about career opportunities at Kew Green Hotels, follow us on Instagram @LifeatKGH or email Charley, Talent Resourcing, on talent.resourcing@kewgreen.co.uk.